Faq

Culture Pulse works with Tier 1 athletes and artists to create the next generation of smart collectibles. Every physical memorabilia piece made by the athletes and artists will be tagged by our Pulse SmartTag technology and authenticated by a digital collectible. The digital collectible is stored in your Culture Pulse portal account. By holding this digital collectible, you are entitled to become a member of the athlete/artist community and receive future utility for being an avid fan/collector. See more at here.

Culture Pulse Portal account is your trophy room collection of your authenticated digital collectibles. Each digital collectible authenticates a corresponding physical memorabilia piece. We are making new features to the Culture Pulse Portal everyday for you to track, showcase, and interact with other collectors within the same community and receive updates/benefits from your supported athletes/artists. You can create / access your Culture Pulse portal account here.

If you have any suggestion on how to make your collecting experience better, please email us at support@culturepulse.co. We are happy to take in any suggestion.

Pulse SmartTag technology is a physical smart tag that connects one physical memorabilia piece to an authenticated digital piece. Without this technology, no one knows if the physical memorabilia piece is a real item or a counterfeit item. You can easily tap the smart tag on the physical piece with your (unlocked) phone to see the authenticated digital twin version of the physical item. 

A smart collectible connects a normal physical item to a digital authenticated collectible using our Pulse SmartTag technology. Every physical item comes with an authenticated digital twin and a Pulse smart tag.

You can use credit/debit cards, PayPal, and Apple Pay to buy a smart collectible. 

Your physical memorabilia piece will be processed within 1 to 3 business days. After, it will be shipped to your order address within 5 to 7 business days.

Your digital collectible piece will be automatically created and sent to your Culture Pulse Portal account. To make things easier on your end, your portal account will be created automatically for you after your first purchase. You can always access your portal account here: https://mycollection.culturepulse.co/

We want everyone to have a chance to win BIG. A pack drop consists of many random physical memorabilia items. It is up to you to purchase a pack and see what physical memorabilia item you will get in your Culture Pulse portal account. It could be a signed basketball or a signed IN-GAME WORN Jersey (valued $5k+) - all up to your luck!

Yes, you will have to submit a transfer request to us by email support@culturepulse.co to your own external wallet and sell your digital collectible on other secondary marketplaces like OpenSea.

We do not have plans yet to build our secondary marketplace. If you are interested, send us an email at support@culturepulse.co and we will happily take in any suggestion around buying and selling digital collectibles. 

You can always sign up and access your Culture Pulse portal account here.

After your first valid purchase, your Culture Pulse portal account will be automatically created for you. The login credential for your account will be emailed to your order email. 

Your digital collectible acts as an authentication piece and digital twin to your physical memorabilia. By holding it in your portal account, you can track, showcase, and find similar collectors in the community around your prized possessions. Your supported athletes/artists will also use this digital collectible to track down who their top fans are and give them additional utility.